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ordered 1100 dollar worth of tiles in january. they constantly told me that had it and would be shipping soon.

finally they indicated on my account that it was shipped, but it never was. the tracking number does not show any material on r and l trucking. i cannot really tell if they are a deliberate fraud or just a totally broken company with internal problems. but i recommend staying away.

phone is only answered in one of about 100 tries to contact them. i am waiting for my credit card company to resolve this so i can get my money back.

Monetary Loss: $1100.

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finally after placing a dispute with discover card, the tiles showed up about 10 days later with no notice about their delivery. they were correct in good shape and i have no complaints about the delivery or the quality of what i received.

but it was painful. in the end their prices were ok but 10 weeks with almost no communication - something is not right there but it was not a fraud- just a company that is broken a bit

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