Customer service
Price Affordability
Product or Service Quality

I think this website might be for complaints? But I only have a positive review.

I had the best experience possible with Value Floors Direct. I had gotten price quotes from 3 different vendors and Value Floors Direct had the best price by far. I was nervous that this might mean the quality or service wouldn't be as good - I was wrong. After several messy phone calls with one of the other higher priced vendors (first they didnt want to discuss with me, only my decorator, then they stalled in getting me a shipping quote), I continued to speak with Dan at Value Floors Direct and each time he was direct, helpful, professional, and answered all of my questions!

Such a pleasure to work with. Our shipment arrived ahead of schedule, very quickly, and was exactly as expected.

No damaged tiles or any problems. So incredibly happy with the level of service.

Reason of review: Good customer service.

I liked: Good prices, Ease of order, Customer service, Fast delivery, Professional.

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