Customer service
Price Affordability
Product or Service Quality

I have remodeled 2 different bathrooms across the last couple years, using tile from Value Floors Direct. The tile price was good, and the shipping process was fast.

The owner is very easy to work with. BUT I will just say that make sure you check each and every package that arrive BEFORE signing off on it.

1 shipment was fine, but part of a second shipment was repackaged by the shipper and some tiles were broken -but I just refused acceptance and they shipped out a fresh unbroken replacement. I do wish they would have better pictures on their web site, so you might want to crosscheck the tile make and model on the web.

Reason of review: Good customer service.

I liked: Good prices.

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