Customer service

I saw some of the negative comments before I purchased my tile from Value Floors Direct, but after speaking to them, I decided to give them a try. Dan was very pleasant on the phone, and I received my order on time and in good condition! And of course the price was excellent.

When I asked about the complaints they told me both issues were due to an employee that was fired because of those issues.

After I received my tile, I remembered these complaints and felt that I should let others know that my experience was very pleasant and professional.

Reason of review: Good customer service.

I liked: Ease of order, Customer service, Speed of product arrival.

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